Effective Date: 04.06.25

We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or shop with us.

1. Who We Are
We are The Fauxly Project, an eCommerce store selling products to customers in New Zealand and the United Kingdom. You can contact us at:
📧 Email: hello@thefauxlyproject.com
📍 Address: 1 Stratton Road, Bucks, HP27 9BH

2. What Information We Collect
We collect personal information when you:

• Make a purchase

• Sign up for our newsletter

• Contact us via our website or social media

This may include your:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party providers)

• Order history

3. How We Use Your Information
We use your personal data to:

• Process and deliver your orders

• Communicate with you about your order or inquiries

• Send promotional emails (if you opt in)

• Improve our website and customer experience

4. Sharing Your Information
We only share your data with:

• Trusted service providers (e.g., payment processors, couriers)

• Authorities if required by law

We do not sell your data.

5. International Transfers
Your data may be processed in countries outside the UK and New Zealand, including where our service providers are located. We ensure appropriate safeguards are in place for these transfers.

6. Your Rights
You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict our use of your data

• Withdraw consent at any time

To exercise these rights, contact us at hello@thefauxlyproject.com.

7. Data Security and Retention
We protect your data using secure systems and only keep it as long as necessary for our business and legal requirements.

8. Cookies
We use cookies to improve your browsing and shopping experience. You can manage cookies through your browser settings.

9. Updates to This Policy
We may update this policy from time to time. The latest version will always be on our website.